Langmuir Systems offers CrossFire XR customers technical support with our XR Specialist Support Engineer via an appointment based phone scheduling system.
This Engineering level support service IS NOT for:
- CrossFire or CrossFire PRO support
- Administrative issues such as order tracking or missing hardware
- Specific Issues with Programming (CAM)
- any unsupported functionality
For answers to these questions, please contact our standard support team via email.
This Engineering Level support service IS for:
- Issues with XR Assembly
- Issues with XR Components
- Issues with XR Performance
If your concern is not XR-related or otherwise not supported via this channel, the XR Support Specialist has been instructed to direct you to our standard support service.
To book an appointment with our Support Specialist please click the following link.
Appointments are available daily in 15 and 30 minute increments unless otherwise booked in advance.